But not many much longer than about 15 months. If it goes further 9-12 months is normal. Quick investigations seem to take 2 or 3 months. There really is not much you can do but wait. There may have been no suspicious betting detected at Bet365 as to why one has reported and frozen the market whilst they other did not. And you can be 100% sure no CS agent has the slightest clue either. WilliamHill themselves would not know who has become involved or anything about the investigation itself unless asked for extra info by ESSA. So I am guessing the CS person who replied was just guessing the UEFA and police agencies thing. They report suspicious betting to and if ESSA agree it is suspicious the relevant governing body is informed and may also conduct and investigation.

The reason for this is partly to not give information to match fixers, and also to avoid as much as possible information defaming involved parties being released.

I would like to hear SBR team opinion regarding this matter first.The agreement that WilliamHill follow says they must not tell you anything apart from an investigation is happening. They are refusing to pay all my money, including the balance which was not placed on this events. 'Unfortunately, the investigation into the FC Alai Vs FC Dordoi Bishkek match is an external investigation being conducted by UEFA and various Police Agencies.'Ĭan SBR team do something about this issue? I've tried to send you a complaint but haven't received any answer so far. The match was between two Kyrgyzstan teams, but they said that UEFA ( Union of European Football Associations) is doing an investigation. I believe that they are not doing anything, because every time I contact them their answer is not the same. I am regularly contacting them asking about investigation but they refuse to reveal any details about the investigation. 'I write to inform you that your William Hill account is currently suspended and your funds temporarily retained following bet(s) which were placed on FC Alai v FC Dordoi Bishkek ,as this match is now under investigation by the relevant sporting body due to suspicious play and betting activity.' Several hours later I have received an e-mail that company blocked access to my account reasoning the following: On 31st of May, 2017 I have placed several live bets on AFC Cup match FC Alai v FC Dordoi Bishkek.

William hill account suspended acc02